01What is included in each plan?
Intake, at $137 a month, is a fully managed, fast website built around your services, service areas and intake form, with domain and hosting included. Reconciliation, at $297 a month plus AI usage, adds the AI Engine: automated answering, call booking and text-back. Filed, at $747 a month, adds the Content Engine on top of that: more articles, social image posts, reels and a managed Google Business Profile. Every plan carries the same $797 one-time build fee, invoiced only after launch.
02What does the AI Engine actually do on my site?
It answers common visitor questions about your services, books discovery calls onto your calendar, and texts a lead back automatically when they submit your intake form or miss a call. It runs as site chat, an AI receptionist, and SMS, Messenger and Instagram messaging, all trained on your services and service areas. It never gives financial or accounting advice and never quotes a fee on your behalf; anything sensitive or specific gets handed to a person at your firm to answer.
03Do I need the AI Engine tier to get an AI receptionist?
Yes, the AI Engine is part of Reconciliation and Filed, not Intake. On Intake your site still has a working intake form that routes straight to your inbox or CRM, but the automated answering, call booking and text-back only run once the AI Engine is active. Moving up a tier turns it on without a separate purchase.
04What happens if a prospective client asks the AI something it should not answer?
It hands the conversation to your firm rather than guessing. The AI Engine is built to recognize anything that reads as a request for financial, accounting or tax advice, or anything involving a specific client's numbers, and routes it to a person on your team instead of answering. It sticks to what it is trained on: your services, your service areas, your pricing structure if you provide one, and booking a call.
05What are the articles about?
They are about your website's visibility and how prospective clients find and evaluate your firm online, not about accounting or tax technique. Typical topics include how to structure a bookkeeping intake page, what to show on a client industry page, how a payroll bureau or fractional CFO practice should present its engagement scope online, and how firms in your space get found in search. Every article is 2,500 to 3,200 words and researched, not filler.
06Who writes the articles, and can I request topics?
Our content team writes and researches every article, and yes, you can request topics. Send a topic through your client portal and we work it into the schedule alongside the standing rotation. On Intake and Reconciliation you get 2 articles a week; on Filed it is 3 a week. Every article publishes to your site with on-page SEO already handled.
07What exactly do you do for SEO on my site?
Two layers, both included on every plan. The technical layer is clean page addresses, one clear heading structure per page, canonical tags, an XML sitemap, a robots file, internal links between every service and every client industry, and the 90+ PageSpeed target on mobile and desktop. The on-page layer is one primary search term per page, a unique title and description everywhere, and copy that answers the question the page is named after. We do not buy links and we do not do anything that would put your domain at risk.
08What is AEO, and why does it matter for a bookkeeping firm?
AEO is answer engine optimization: writing pages so a search result, a voice assistant or an AI summary can lift a clean answer from them. It matters because a growing share of searches are answered on the results page without anyone clicking through. Every section on your site leads with the direct answer before it expands, headings are shaped the way people actually ask, and each significant page carries visible questions and answers that are also marked up as structured data, with the text matching word for word.
09Can you get my firm mentioned by ChatGPT or Google AI Overviews?
Nobody can promise that, and anyone who does is guessing. What we do is the work that makes it possible: a machine-readable summary file and a full-content file for assistants that look for them, clean semantic markup that still reads correctly with styling turned off, one consistent name for your firm and each service across the whole site, and facts stated plainly enough to be quoted. Assistants cite sources they can read and trust, so that is what we build.
10Which policy pages come with my website?
A privacy policy written for the forms your site actually has, terms of use, a cookie policy with a banner that genuinely gates the scripts behind it rather than decorating the page, an accessibility statement, a plain notice that your content is general information rather than accounting or tax advice, and a short data-handling statement for prospective clients deciding whether to trust you with their books. They are live on launch day and kept current with everything else.