Intake / Reconciliation / Filed

Book a demo

Case 15 / Launch and upkeep

Keeping old outsourced finance support links alive after a rebuild

Farm accounts and bookkeeping practice in Manchester, New Hampshire, 13 staff. Built in 20 working days after content approval, including staff review and handover. The full account below is the client's own.

Engagement fileCase 15
Client
Farm accounts and bookkeeping practice
Region
Manchester, New Hampshire
Size
13 staff; one locally managed operation
Build time
20 working days
Focus
Launch and upkeep
Plan
Every plan
  1. Received
  2. Reconciled
  3. Built
  4. Filed

The engagement

How the build ran, start to finish

In the client's own account: the starting point, the thing that kept getting in the way, and what was built to fix it.

  1. INReceived

    Where they started

    The outsourced finance support pages were linked from places nobody fully remembered: email signatures, print, partner listings. The redesign threatened every one of those links.

  2. RCReconciled

    What was getting in the way

    When it comes to outsourced finance support, the business faced a choice between keeping a structure that no longer fit and breaking links it could not count.

  3. BLBuilt

    What we built

    Every legacy address was inventoried and paired with an appropriate destination, and the redirects were tested before go-live. The replacement reference page presents service responsibilities and the monthly reporting process under navigation labels that reflect the new structure.

Features used

The pieces that did the work

What the client lists as delivered, and where the same work sits in the package every firm receives.

Filed

What changed

With outsourced finance support, old links resolve to relevant current pages rather than errors. The scope protects continuity of access and makes no claim about search positions.

Timeline20 WD

20 working days after content approval, including staff review and handover.

Against the longest build in these case studies20 / 25
Book a demo to scope yours
Client statementCase 15
We had sent the old outsourced finance support link to a great many people over the years. Checking where it would land mattered as much to me as approving the new design.
Gemma Waverly, Front office leadFarm accounts and bookkeeping practice, Manchester, New Hampshire

Questions about case 15

01How long did the farm accounts and bookkeeping practice build take?

20 working days after content approval, including staff review and handover, as the client measured it.

02What exactly was built?

Every legacy address was inventoried and paired with an appropriate destination, and the redirects were tested before go-live. The replacement reference page presents service responsibilities and the monthly reporting process under navigation labels that reflect the new structure. The pieces used were: url inventory, redirect map, internal link updates, missing-page checks, launch review.

03Which plan carries this kind of work?

Managed hosting and Weekly detail updates are included on every plan. Plans start from $137 a month, with the $797 build fee invoiced only after launch.

04Why is the business not named?

Every case study on this site is anonymized on purpose. The client is described by type, size and region (farm accounts and bookkeeping practice, 13 staff; one locally managed operation, Manchester, New Hampshire), and the quote is attributed to the person who gave it, Gemma Waverly, front office lead.

Filed

Put the same fix on your firm's site.

A live walk-through of the site you would get, built around how your inquiries actually arrive. Plans from $137 a month, the $797 build fee invoiced only after launch.